Electricians Randwick FAQs
The ones that come up most weeks, answered straight. If it's not covered below, ring (02) 9134 9026 and ask: we don't charge for questions and we won't talk you into anything you don't need.
Common questions
Money, Quotes and the $50 Off
What does "$50 off your first service" cover?
It's $50 off the first job we do for you, knocked off the quote while you're still deciding. There's no code and nothing to print, and it doesn't matter whether the job is one power point or a whole switchboard.
How do quotes work?
Nobody prices a job they haven't seen. Once we have, you get a fixed written quote covering labour, materials, GST and testing, and the price we quote is the price you pay, even when the job runs well past what we allowed for.
How do I pay?
The invoice lands when the job is done, tested and signed off, and it says what the quote said. Nothing gets tacked on for travel, parking or rubbish removal. If we open something up and find a surprise, you hear about it before we touch it, with a fresh price.
Is the quote really free?
Yes, and there's no call-out fee for quoting either, so nobody turns up with an invoice just for looking. We price it on site, then you take that price away and think about it in your own time.
Common questions
Safety, Standards and Paperwork
What is a safety switch (RCD) and do I need one?
A safety switch (RCD) trips the circuit the moment power starts escaping down a path it was never meant to take. A person standing on a wet floor makes a very good one. New and altered work has to have them, and the standard now calls for a safety switch on every circuit rather than one device covering the whole board.
Are you licensed and insured?
Yes on both counts: NSW Electrical Contractor Licence #452529C, membership of Master Electricians Australia, and full insurance. Ask any electrician for their licence number before they start, and be wary of the ones who hesitate.
What is a Certificate of Compliance and do I get one?
It's the document that says your job was done to the standard and tested before we left. You get one on notifiable electrical work, it's lodged with NSW Fair Trading, and you're never billed separately for it.
Can I do my own electrical work in NSW?
No, and that isn't us being precious: DIY electrical work is illegal in NSW, whether it's swapping a light fitting or shifting a power point. It's also a quick way to give an insurer a reason to knock back a claim.
Common questions
Response Times and Booking
What counts as an electrical emergency?
If it smells like burning, throws sparks or leaves scorch marks on a switch, treat it as one. Water anywhere near live gear counts too, and so does a board that won't stay reset. Ring us before you go poking at it. If you can get to it safely, turn it off at the switchboard first.
What happens after I call?
One of two things. If it's urgent, you'll be talking to a licensed electrician about what to switch off rather than leaving a message; if it isn't, we book you in for a time that suits and confirm it with you beforehand.
How fast can you get here?
Often same or next day once a standard job is booked, and quicker when something is genuinely dangerous. We won't promise you an hour we can't hit, so you'll be told what's realistic when you ring rather than what sounds good.
How do I book?
Ring (02) 9134 9026 and a real person answers the phone. If it's late, or you'd sooner type than talk, the contact form does the same job. Either way you end up with a confirmed time, not a four-hour window and a shrug.
Common questions
The Randwick Questions
Can you handle new builds and renovations here?
Yes, both. The newer infill apartments going up around the hospital precinct get wired from scratch, and the older places being opened up get dragged forward a few decades. Same licence either way, and the same paperwork at the end.
Do you know Randwick's housing stock?
Better than we'd like some days. Home units weren't built here until the 1960s, so the mix runs from Victorian and Federation cottages to a wall of 1960s and 70s walk-up brick flats, and every era was wired for a world with fewer appliances in it.
Do you work on heritage or strata properties?
Both, regularly. Plenty of the unit blocks near the Sydney Children's Hospital are strata, so building managers and access notices are routine for us, and heritage places just mean the cable routes take planning instead of a drill.
Why do Randwick's older homes need switchboard upgrades?
Because the load in an older place has moved on and the board hasn't. Dense unit stock and rental conversions push boards past what they were built for, so a switchboard upgrade brings the lot up to current load and safety standards.
Get in Touch Today with Anything Else
If your question isn't up there, ring (02) 9134 9026 and ask. Five minutes on the phone beats guessing about something live.